We retain the right to refuse to work on your pet should we feel it would be detrimental to its health.
We will NOT breach the Animal Welfare Act to facilitate grooming or styles to satisfy a customers requirements. Our policy is to safe guard your pet at all times. In order to protect them it is expected that all pets are up to date with their vaccination, worming and flea programmes.
All pets are always treated with the utmost respect and care but they remain the owners responsibility , grooming may highlight unexpected health and skin issues which Pampered Paws can not be held liable for.
Please inform us of any health or mobility issues before grooming begins.
Welfare is of the utmost importance so in the event of an emergency, injury or illness we would contact a vet for advice. We would in all cases try to establish contact with the Owner first, however should a vet need to be called in, the cost of the call out and treatment shall remain the responsibility of the owner.